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Q: Will my things be protected from changes in moisture and temperature? |
| There is no need to be concerned with moisture or temperature change as our facilities are climate-controlled - providing air conditioning in the summer and heat in the winter just as you would at home. |
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Q: What type of security features do you offer? |
| When it comes to security, we offer a seven-tier package as follows: building burglar alarms, computer-controlled access, individual unit door alarms, access activity and usage monitor screen with printout, multi-camera video surveillance, store-wide intercom system and high-security unit locks. |
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Q: Do you provide locks? |
| As far as locking your unit is concerned, we’d like you to be in control. Use one you already have, or you can purchase high-security locks from the Safeguard Store. And you keep the key. |
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| Q: How will I know if someone other than me tries to enter my storage space? |
| If someone tries to enter your storage unit without permission we have three ways of monitoring such activity: an alarm will sound, the alarm appears on the manager’s facility map and activity is logged to record time and date. |
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| Q: How do you keep track of who enters and exits your property? |
The way we keep track of people going in and out of our property is by giving everyone an access PIN.
We then log the use of those PINs and also utilize video surveillance.
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| Q: How do I contact the manager from the storage area? |
| If for any reason you need to get in touch with the manager while in the storage area, you may use our store-wide intercom system. |
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| Q: Do you provide dollies or carts to help me move my things? |
| To make your move in and out of your storage unit as easy and convenient as possible, we offer dollies and handcarts at every facility.
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| Q: Do I need insurance for the things I store with you? |
| Storage insurance is not mandatory but it is highly recommended. We believe that if your items are worth storing they are worth insuring. For you convenience, storage insurance is available at each Safeguard location. |
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| Q: Do I have to sign a long-term storage contact? |
| At Safeguard Self Storage, you do not need to sign a long-term contract as all storage can be done on a month-to-month basis.
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