We are all living in a different world now. Social distancing and self-quarantine are today's norms. Wearing gloves and a mask to the supermarket is as common as wearing shoes and a shirt. The value of hand sanitizer and antibacterial wipes has never been greater.
Safeguard Self Storage completely understands the worries and concerns that this pandemic has caused, and as society is changing, so is the way we are doing business. We have always approached self storage a bit differently than others in our industry, but today, more than ever, our differences are lending themselves to a better storage experience.
Contactless Storage Unit Rentals
Safeguard has always felt that business should be conducted in a manner that is the most convenient for our customers. Now, we are taking it a step further. For over a decade, we have offered the ability for our customers to rent a storage unit on our website. Out of an abundance of caution, we are now urging all customers to rent online. When you complete your rental online, your rental agreement and all appropriate forms will be sent to you electronically. There is no need to ever step into the office.
If you’re not comfortable renting your storage space on our website, simply call us and we’ll be happy to answer any questions you may have, recommend the perfect unit for your storage needs, and complete your rental on the phone. Again, your rental documents will be sent via email, so there are no required face-to-face interactions.
At all of our facilities, we offer touchless access to the building and each storage area using an access fob. The fobs are sold in our office and are programmed with a unique code, which will provide access to the building and allows access to the storage area where your unit is located. Our system also records the access activity of each entry for security purposes.
At some of our facilities, we have gone a step further by installing the latest Bluetooth or iCloud access. All our newest locations are being built with new access systems that allow customers to use an app on their smartphones to gain access. These high-tech systems can be found at the following locations:
We have always held cleanliness to a very high standard. Now, it is more important than ever. We have added greater focus to cleaning processes and frequency, making it our top priority. Directives have been sent to all our facility personnel with new and improved cleaning duties, all to keep our customers and our team members safe and healthy.
All personnel has been instructed to wash their hands at least once an hour and after every exit from the office. We have provided antibacterial soap to each facility for both the manager’s service area and the customer restrooms. We have also placed hand sanitizer in every office for customer and manager use.
In the storage facility, we have instructed that any common areas be wiped down with disinfectant wipes, especially frequently touched places, such as keypads, cart handles, and elevator buttons. While customers are at the facility, managers are urged to stay in the office with the doors locked and to conduct as much business as possible through locked doors. Whenever that is not possible, social distancing is to be practiced by keeping all individuals a distance of at least 6 feet apart.
Even during these trying times, we remain open and available to solve the essential storage needs of our community. At Safeguard Self Storage, we are committed to the safety and well-being of our customers and our staff. Please remember to stay safe and together we will make it through these tough times.