FAQs


Q: Do you offer climate controlled storage?

Many of our facilities offer temperature controlled storage units which are designed to maintain a set temperature range. This includes heated units, too.

Q: What type of security features do you offer?

Our facilities are equipped with computer-controlled access, individual unit door alarms, digital\video recording, store-wide intercom system and high quality, maximum security unit locks for sale.

Q: Do you provide locks?

As far as locking your unit is concerned, we’d like you to be in control. You can use one you already have or you can purchase a high quality lock that is specifically designed for the latch on the storage unit door from the Safeguard Store. And you keep the key.
We recommend a high-quality, maximum-security lock, which are available for purchase in each store.

Q: How will I know if someone other than me tries to enter my storage space?

If someone tries to enter your storage unit without permission we have three ways of monitoring such activity: an alarm will sound, the alarm appears on the manager’s facility map display and activity is logged in our computer system to record time and date.

Q: How do you keep track of who enters and exits your property?

The way we keep track of people going in and out of our property is by giving every customer a unique access PIN to manually enter into the access keypad or by selling them an express access fob or speed pass card. We then record the use of those PINs and also utilize digital\video recording. The rest of the property has a big fence around it, limiting access from anywhere else but the gate.

Q: How do I contact the manager from the storage area?

If for any reason you need to get in touch with the manager while in the storage area, you may use our store-wide intercom system.

Q: Do you provide dollies or carts to help me move my things?

To make your move in and out of your storage unit as easy and convenient as possible, we offer the free use of dollies and handcarts at every facility.

Q: Do I need insurance for the things I store with you?

Insurance is required to cover the value of all stored items. Affordable insurance options are available at our stores or our customers can provide the declaration page from their existing coverage at the time of rental. Items stored in excess of $5,000 total value require notification and written approval of Safeguard Self Storage.

Q: Do I have to sign a long-term storage contact?

At Safeguard Self Storage, you do not need to sign a long-term contract as all storage units are rented on a month-to-month basis.


*Offer subject to change and only available on selected units. This offer applies only to the rental fee. Other restrictions, taxes, and fees, including an administrative fee, apply. See contract for full details. Promotions good for new customers only. Not available on transfers or additional spaces. Pricing subject to change. Reservation or rental required to guarantee rate. Actual unit sizes may vary from approximate size estimate. Please inspect any unit before renting.

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